All Systems Operational

app.nuwacom.ai Operational
Login Operational
AI Operational
API Operational
Integrations Operational
Files Operational
Workflow Operational
app-de.nuwacom.ai Operational
Login Operational
AI Operational
API Operational
Integrations Operational
Files Operational
Workflow Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Resolved - This incident has been resolved.
Oct 15, 17:43 CEST
Monitoring - Response times on app-de.nuwacom.ai have improved. We are monitoring the situation. Newly uploaded files may still take longer than usual to become searchable.
Oct 15, 16:56 CEST
Update - We are still working on the slower response times on app-de.nuwacom.ai. app.nuwacom.ai is not affected.
Oct 15, 16:36 CEST
Identified - Since approximately 13:40 CEST, app-de.nuwacom.ai is experiencing slower response times and occasional errors. Chat responses may take longer to start, and newly uploaded files may take longer than usual to become searchable. We have identified the cause and are actively working on a fix.
Oct 15, 15:57 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved - This incident has been resolved.
Oct 8, 16:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 16:16 CEST
Update - We’ve identified the issue and are working to resolve it. We’ll provide an update as soon as we have more information.
Oct 8, 16:09 CEST
Update - We are continuing to work on a fix for this issue.
Oct 8, 14:49 CEST
Identified - Agents, chats and workflows that use integrations (e.g. Outlook, Teams) are currently not responding. Chats without integrations work normally. We are taking corrective action to restore normal operation as quickly as possible.
Oct 8, 14:21 CEST
Resolved - This incident has been resolved.
Oct 8, 12:39 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 12:24 CEST
Investigating - We are currently experiencing degraded performance affecting some users on app-de. Our team is investigating the issue and working to restore normal performance as quickly as possible.

We apologize for the inconvenience and appreciate your patience.

Oct 8, 11:45 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.