All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core API Operational
90 days ago
99.95 % uptime
Today
Workflow Engine Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Degraded performance on Knowledge Base and file uploads on app.nuwacom.ai
Resolved - This incident has been resolved.
May 19, 18:33 CEST
Monitoring - The scheduled maintenance has completed and the related service updates have been deployed. We are now monitoring the platform for stability and continued performance improvements. Further updates will follow here.
May 14, 11:00 CEST
Update - Starting at 21:00 CEST tonight, we will be rolling out a series of service updates as part of our ongoing mitigations. The API will be briefly taken offline during the maintenance window, which may cause short interruptions to the platform. We will continue to post updates here as the rollout progresses.
May 13, 17:40 CEST
Update - Targeted improvements are rolling out over the next hours, with further scaling work scheduled to follow. Performance will improve gradually as each stage completes. We will continue to post updates here.
May 13, 15:17 CEST
Update - We are making progress on the underlying root cause. As we roll out further mitigations and service updates throughout the day, you may experience brief interruptions or slower response times. We will keep this page updated as we progress. Thank you for your patience.
May 13, 12:01 CEST
Investigating - We are aware of intermittent timeouts in the Knowledge Base view and during file uploads. The root cause has been identified and fixes are in progress. We will update this status as soon as the situation stabilises. Thank you for your patience.
May 13, 07:50 CEST
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Chat on app.nuwacom.ai is currently not available
Resolved - This incident has been resolved.
May 15, 13:41 CEST
Monitoring - The fix is rolled out. Chat is working as usual. We are continue checking the health
May 15, 11:13 CEST
Identified - We identified the issue and working on a fix
May 15, 11:00 CEST
Investigating - We are currently investigating an issue causing the chat feature to be unavailable. Other parts of the platform are not affected. We will update this page as soon as we have more information.
May 15, 10:50 CEST
May 14, 2026
Scheduled maintenance for Knowledge Base and upload stability on app.nuwacom.ai
Completed - The scheduled maintenance has been completed.
May 14, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:00 CEST
Scheduled - We will be rolling out a series of service updates to improve platform performance and stability during this window. The API and dependent services will be briefly taken offline at points during the rollout, so interruptions are possible. We will keep this page updated as the rollout progresses.
May 13, 17:44 CEST
May 13, 2026
May 12, 2026
High load times on app.nuwacom.ai
Resolved - Response times are healthy again.
May 12, 16:33 CEST
Investigating - We are experience high loading times on app.nuwacom.ai. The team is looking into it.
May 12, 16:26 CEST
May 11, 2026

No incidents reported.

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