The scheduled maintenance has completed and the related service updates have been deployed. We are now monitoring the platform for stability and continued performance improvements. Further updates will follow here.
Posted May 14, 2026 - 11:00 CEST
Update
Starting at 21:00 CEST tonight, we will be rolling out a series of service updates as part of our ongoing mitigations. The API will be briefly taken offline during the maintenance window, which may cause short interruptions to the platform. We will continue to post updates here as the rollout progresses.
Posted May 13, 2026 - 17:40 CEST
Update
Targeted improvements are rolling out over the next hours, with further scaling work scheduled to follow. Performance will improve gradually as each stage completes. We will continue to post updates here.
Posted May 13, 2026 - 15:17 CEST
Update
We are making progress on the underlying root cause. As we roll out further mitigations and service updates throughout the day, you may experience brief interruptions or slower response times. We will keep this page updated as we progress. Thank you for your patience.
Posted May 13, 2026 - 12:01 CEST
Investigating
We are aware of intermittent timeouts in the Knowledge Base view and during file uploads. The root cause has been identified and fixes are in progress. We will update this status as soon as the situation stabilises. Thank you for your patience.